Reports & Day Close

Read the date and counter name beneath Today. A cashier sees the current register's live summary. The current session's summary is labelled This register session, and the cash-count panel states Totals for this register session only. Earlier sessions remain in close history. A previous session on this same business date is retained in history rather than folded into the current drawer count. Use the authenticated admin report below when you need store-wide totals or another date; a single drawer and a store report have different scopes.

The first page leads with Bills less refunds paid (the amount, with the bill count beside it as in N bills), then lists Cash, UPI, Card, Udhaar and Bills total (before returns). A sentence under the amount spells out the sum, for example Bills ₹1,000 − refunds paid ₹100 = balance ₹900. Use Next for Refunds paid (with the number of returns under it), Bills less refunds paid and UPI to check; Previous returns to the first page. Refunds are deductions, not additional sales. The same three figures carry the same names on the printed X and Z report and in the admin counter report, so you can compare them directly.

When the day includes a voided sale or a kept booking deposit, one or two plain lines appear on the first page, under the Bills ... = balance sentence: Voided sales: -₹X (N) (the amount, with the number of voided bills) followed by the small note Included in the total above; the refund is under Refunds., and Forfeited deposits: ₹X. They only name what is already inside the totals; they do not change Bills less refunds paid or any other figure. A day with neither shows neither line. See Voided sales and forfeited deposits below.

A third line, Deposits refunded in cash: -₹X, appears in the same place when a booking deposit was paid back to a customer in cash from this register. Unlike the other two it is cash that left the drawer, so it is taken off the expected drawer cash. See Deposits refunded in cash.

Back to counter leaves Today. Udhaar opens the customer ledger covered in Counter Billing & Tenders.

Open /reports/pos-counter while signed in as a store administrator. Select the report period, then use Next and select Check beside UPI to check when unchecked payments exist. Review each row's original order reference, time and amount. The report can show Customer details unavailable; use the original order and payment details to identify the money.

Check each amount in your bank app. Select Bank checked on that row only after confirming receipt of the money. The report acknowledges the bank check and refreshes the unchecked total. It does not inspect the bank app on your behalf.

The shared bank-review control Back to Today returns to the report here. If loading fails, select Try again. A missing customer name does not mean there was no payment. Confirmation is disabled while a request is being recorded.

On Today, use Count the drawer for a counted close, or open the additional details and select Close without counting. A compact view can show Close counter, then Count cash (optional). Check the expected cash and current business date and register. Closing needs a current open register session; Keep open returns without closing.

Counting at day close is optional, regardless of an older count-at-close setting. To count, enter Cash counted or use the denomination controls, then review Shortfall, Excess or Cash matches expected. Use Back to leave before confirming. Close without counting records Not counted, without inventing a physical count or cash difference. This choice does not remove the mandatory count at staff handover.

Confirm the counted close with Close register, or confirm Close counter in the uncounted or compact close view. On Counter closed, review the business date, cashier, expected cash, counted cash and difference. The large figure at the top is labelled Cash difference after a counted close (for example the shortfall, the excess or Cash matches expected); after a close without counting it is labelled Cash count and reads Not counted. A counted close also identifies Recorded by. View summary returns to the summary; View close history opens the closing records.

On Close history, each row shows the business date, counter, counted cash and difference. Uncounted sessions show Not counted and No cash difference recorded. Use Next and Previous when more than four records need additional pages. A cashier can review persisted closes for the current register and selected business date, including after reconnecting or rebinding to that register. Date-wide history through an owner or manager PIN is unavailable as described above; the admin report lists its selected dates' sessions.

Before any amount is entered, the footer's main button reads Count the drawer. Select it to open the cash count entry (Cash counted or the denomination controls) beside the summary. The button is enabled unless the register is loading, the counter is offline, the counter is locked, or no register session is open.

Once a valid amount is entered, the same button reads Close register and becomes enabled, and Save count, continue later becomes enabled too. Select Close register to open the Close register? confirmation, then confirm as in Close the current counter. Save count, continue later shows Count saved on this device for this register. and keeps the entered count on this device so you can finish closing later.

If you use the denomination boxes and then clear every one of them, the count goes back to "not counted": the footer button returns to Count the drawer, Close register and Save count, continue later are disabled again, and the reason line Enter the cash counted in the drawer to continue. reappears. A box you leave empty is not a zero. Typing 0 into any box (or entering 0 as the cash counted) is a real count of zero and keeps Close register enabled.

Enter Cash received in drawer · required and select Start counter, as in Count at cashier handover.

After Cash handover recorded, select Open Today, return to the counter, and record the return or the udhaar collection again. The refused attempt wrote nothing, so there is nothing to undo and no duplicate refund or collection to worry about.

When the register's figures add up, the close summary lists the cash that built the expected amount, in this order: Opening float, Cash sales, Udhaar collected in cash, Gift value sold for cash, Cash out · Cash refunded and Expected in drawer. Beside the count heading an Opened badge shows the time the session started (for example Opened 9:30 am), in the store's timezone. Udhaar collected in cash and Gift value sold for cash appear only when that amount is more than zero, and Cash out appears only when cash left the drawer as a refund. The amounts are added and subtracted to give Expected in drawer.

If the opening float, cash sales, udhaar cash, gift cash and cash refunds do not come to the server's own expected cash, or one of them is missing, the ledger is not shown. The screen falls back to the plain count form: the expected cash figure, labelled Expected in drawer and shown beside the amount (the cash the server expects to be in the drawer for this register session, or the last close's figure when no session is open), a Payment totals disclosure, and the Cash counted box. Closing still works the same way; only the breakdown is absent. Do not treat the missing ledger as a zero.

Once Cash counted differs from expected, a Reason for difference (required) list appears with Choose a reason, Counting error, Cash expense and Other, plus Note (optional) of up to 200 characters. On the ledger close, the Close register? confirmation shows Choose a reason to continue. and Close register stays disabled until a reason is chosen. On the plain count form, the Close counter button stays disabled and the hint Choose a reason for the difference to close the counter. sits beside it. When the count matches expected, no reason is asked for.

Open Orders → Today: a voided sale is still listed under its sale date with a Voided chip (see Review a paid sale in Orders: Today).

On the first page of Today, use Next to see Refunds paid. The void's refund is in that figure, so Bills less refunds paid drops by the sale amount exactly once.

Open the booking in Today's appointments; a cancelled or no-show booking whose deposit was kept is the source. The rules for keeping or refunding it are in POS Settings.

Open Cash movements for the day. Its note says it covers all register sessions for this business day, including appointment payments, that cash refunds exclude exchange credit, and that drawer balances use the latest session at each counter, so carried opening cash is counted once.

The day block lists Cash received, Cash refunded (shown as a negative), Cash after refunds, Gift / store credit cash received, Khata cash collected and, only when above zero, Deposits refunded in cash (shown as a negative). A line the server could not supply shows Payment total unavailable instead of a guess.

Under Latest drawer at each counter, every register has its own block: Opening float, Cash received, Cash refunded, Gift / store credit cash received, Khata cash collected, Deposits refunded in cash (only when above zero, shown as a negative) and Expected in drawer. Add the lines to reach Expected in drawer.

The payment list on Today labels cash Cash payments · POS bills (net). Its note explains these are POS bill payment records after refunds and exchange credit, that a register is chosen by the bill, and that appointment receipts linked only to a session may be outside the total. Use the cash movements above to reconcile the register's physical cash.

On Counter sales report, select Today, This week or Custom period. This week starts on Monday and ends on the current business date. Use From and To for a custom inclusive range, up to thirty-one days. From must not be later than To. A report opened with a date in its link initially uses that business date. The dates on this admin report are written in the admin panel's language (month names included). On the counter, the day summary and close screens use the language chosen for the POS. English keeps the day-month order in both places, for example 3 Oct.

The first report page shows Bills less refunds paid, the bill count, the sum Bills (amount) − refunds paid (amount) = balance (amount) and payment totals. It also lists counter, cashier names and bill count by session. Use Next for the refunds, balance and unchecked-UPI figures; Check opens bank review for the selected dates. Previous returns to the first page.

On the second report page, select Export with the displayed date or date range. The CSV contains From, To, Bills, Bills total (before returns), Refunds paid (shown as a negative number), Bills less refunds paid, Cash, UPI, Card and Udhaar. Export reflects the loaded summary; it is not an item-by-item ledger or a bank statement.

On the counter, open Today. The Print report button shows on the summary, the cash count and the closed screens. On the register summary (headed This register session, or Today at this counter when no session is open) it sits in a row next to Cash in / out; on the other screens it stands on its own at the bottom. It is disabled until the screen is ready or while the page is busy, and printing needs a connection. Select Print report.

Offline. While the counter is offline Print report is disabled. On the summary and count screens that already show the footer line You are offline. Reconnect to count or close the register., that one line is the only offline message and Print report is described by it. Where there is no such footer line (for example after the register is closed), a plain hint next to Print report reads You are offline. Reconnect to print the report. (ordinary text, not a yellow warning box). Reconnect and the button enables again; nothing is queued meanwhile.

On the register summary, Cash in / out (with the small hint View cash movements) opens a panel titled Cash in / out. It lists Opening float, the cash sales line (Cash sales (N bills)), Udhaar collected in cash and Gift value sold for cash when they are not zero, and the cash out line (Cash out with its label, shown when there is cash out). Back closes it. A cashier PIN also sees the line Ask the owner in this panel; an owner or manager PIN does not. The button is disabled when the register's cash ledger could not be built for this screen (the plain count form described under Troubleshooting).

The page is titled X register report while the register is open and Z register report once it is closed. It shows the register name and business date, then these figures, each with its own label:

The report then shows a Tax summary with the Taxable amount and a table by GST rate with CGST, SGST and IGST, and Tender totals. In Tender totals the UPI and card lines are labelled plainly UPI and Card, the same words as on Today.

Where the saved report has no complete tax detail, the tax section reads Tax details unavailable in this saved report. and the other figures still print. If printing fails, the message is The report could not be printed. Check the connection and try again. Reconnect and print again.