5 min read

Point of Sale

Run counter bills, pickups and appointment payments, review paid-bill adjustments, print receipts, and close the cash day.

Use POS to build a counter bill, record supported payments, review receipts and close the cash day. You can inspect original bills, use approved whole paid-bill voids and review the current item-by-item return quotes. Your counter shares products, stock and customer records with online commerce. Staff linked to appointments keep their existing team identity.

Start with Products, Inventory & Categories for saleable items and stock, Orders, Refunds & Carts for online orders, and Appointments & Bookings for services and their team resources.

Before the first bill

  • Open /pos directly in either admin skin and use an already-configured counter, staff account and PIN.
  • Review counter access in Billing when sales are paused or the add-on is inactive.
  • Record manual cash, UPI and card only after the required money checks; automatic payment collection is not yet connected.
  • Restaurant business dates default to 04:00 store time; cash-register sessions have a separate default roll of 03:00.
  • The cashier language selector (8 languages) translates the on-screen receipt and its Payments section, and Print has its own language list; a shared or WhatsApp invoice keeps its saved invoice text apart from Payments.

Follow the counter flow

Get Started with Point of Sale

Review access, connect through cashier setup, sign in with a PIN, count a handover and lock the counter.

Counter Billing & Tenders

Build and discount a bill, save an unknown barcode, collect supported payments and approve above-limit udhaar.

Pickup Collection

Collect cash, manual UPI or a referenced card payment on the original pickup, then confirm handover.

Appointment Bills

Open the original appointment bill, check its deposit and collect only the remaining balance.

Service Packages

Sell a prepaid service package, redeem one visit against a counter bill and recover safely if a redemption is not confirmed.

Returns & Exchanges

Select returned items, review the current refund quote, confirm permitted returns or whole paid-bill voids, and pay out unused exchange credit.

Scanners, Printers & Scales

Scan catalogue barcodes, use a supported camera and print through the browser; understand the scale and direct-pairing limits.

Reports & Day Close

Read cashier Today, count and close a counter, review its fixed close record, then use the admin report for UPI checks and exports.

Receipt Languages

Choose one of 8 languages for cashier receipt labels and the Payments section, and understand what follows the language when you print, share or send on WhatsApp.

Gift Cards & Store Credit

Set card terms, sell and check gift cards at the counter, pay a bill with gift credit and review what you owe.

Tally Export

Name your ledgers, generate sales, payment and stock files for Tally, download them and record the import result.

QR Table Ordering

Create table QR labels, seat a table, handle guest requests and release the bill. Guests join with a seating code; payment at the table is not yet available.

Customer Profiles

Set profile types, consent, retention and staff access. Customers can review released records and documents through Profiles and records.

Turn On the POS Add-on

What the add-on includes and costs, where to buy it, and what happens if it lapses.

POS Settings

Discount rules, UPI ID, GST scheme, day alerts and no-show deposits, from the owner's Counter settings page.

Invoice Numbers per Counter

Turn on separate bill numbers for every counter, and read the status, prefix and blocker messages.

Suppliers & Purchase Orders

Keep a supplier list and plan purchases from draft to closed.

Shared Inventory

How the counter and your online store share one stock number.

Send Goods Back to a Supplier

Return damaged or expired goods, get a numbered credit note taken off what you owe, print it, or undo it.

Stock Nearing Expiry

See lots that expire soon, open a lot, and return expiring stock to its supplier.

Price Labels & Weighing-Scale Labels

Print barcode price labels on a roll or A4 sheet, and set up weighing-scale barcodes.

Troubleshooting

Quick answers for common counter problems.

Counter Devices & Cashier Seats

Approve pending devices, read the Expired marker, check cashier seat counts and reset staff PINs.

Item-by-item returns require a current refund quote and the necessary authority. Whole paid-bill voids and unused exchange-credit payouts have separate confirmation and approval flows.

Some setup and integrations are not yet available

Gateway refunds are offered only when current refund setup reports ready. Automatic gateway payment checks and recovery, direct scale or thermal-printer pairing, automatic cash-drawer opening, integrated payment terminals and aggregator integrations do not have a working cashier setup flow in this release. The guides explain the supported controls and the point at which you need the owner.