Price Labels & Weighing-Scale Labels

Print barcode price labels on a thermal roll or an A4 sticker sheet, and set up weighing-scale barcodes so the counter reads the weight from a sticker.

Two owner screens handle shelf and pack stickers. Price labels prints barcode stickers with the item name and price. Scale labels lets the counter read the weight from the sticker your weighing scale prints for loose items.

Print price labels

Screen: classic sidebar Purchasing → Price labels; new sidebar, the Purchasing group, Price labels; or Counter devices → Settings → Buying & stock → Price labels; or /settings/pos/labels. The title is Print price labels. In the new layout the breadcrumb at the top names the page Price Labels, under Counter Sales.

Label roll (thermal)

Each label is its own page on the roll.

A4 sticker sheet

The sheet presets are approximations of common sticker sheets. Print one page on plain paper first and hold it against the sticker sheet before using real stickers.

Which barcode prints

• A saved barcode that is a valid EAN-13 prints as EAN-13.
• Any other saved barcode prints as Code 128.
• With no barcode saved, the item code (SKU) prints as Code 128, and the row says No barcode saved. The item code is printed as the barcode.
• With neither, the item is left out (see above).

The same rule applies to a plain product (its own barcode) and to a product type (the type's own barcode).

Two cases catch people out:

• A product type with no barcode of its own does not borrow the main item's barcode. It prints its own item code instead.
• A barcode that contains anything other than plain keyboard characters (for example letters of another script) cannot be drawn as a barcode, so the item code prints in its place.

Messages that disable Print labels

Turn on weighing-scale barcodes

Use this only if you weigh loose items on a scale that prints a sticker and you want the counter to read the weight from that sticker. It is not a scale connection: the counter still cannot read a scale's weight directly (see Scanners, Printers & Scales).

Screen: classic sidebar Purchasing → Scale labels; new sidebar, the Purchasing group, Scale labels; or Counter devices → Settings → Buying & stock → Scale labels; or /settings/pos/label-scale. The title is Weighing-scale barcodes. In the new layout the breadcrumb names the page Scale Labels, under Counter Sales.

The page explains the sticker format, which is fixed by the system and cannot be changed: 13 digits, starting with 2 and one more digit, then a 5-digit item number, then the 5-digit weight in grams, then a check digit. The weight comes from the sticker. The price always comes from your item.

The 5 weight digits always carry grams. Choosing Kilograms below does not change the sticker layout: it only tells the counter that the item is sold per kilogram, so it turns the grams on the sticker into kilograms. A sticker for 1.250 kg of a kilogram item therefore carries 01250.

Where the messages appear

Messages about the switch (Saved., the prefix conflict, Only the shop owner can change this.) show directly under the switch. Messages about linking (Linked., the refusals in the table below, and the Replace link prompt) show inside the Link an item number to an item card. Starting one action clears the other's message, so after you link an item and then use the switch you see only the switch's message, and the other way round.

Which items can be linked

Only an item sold by weight, in the same unit you pick for the sticker: an item sold in grams takes Grams, an item sold in kilograms takes Kilograms. A piece-priced item, a service, or a kilogram item linked with Grams is refused. When the server says why, the page tells you what to fix on the item; otherwise it shows the general sentence in the fourth row below.

Replace an existing link

An item number can point to one item only. If you link a number that already belongs to another item, nothing changes yet: a prompt appears inside the Link an item number to an item card with This item number is already linked to another item. Replace it? and a Replace link button. Select Replace link to move the number to the item you chose; you see Linked. If you do not want to move it, leave the prompt alone and change the Item number or the Item instead.

Test a sticker refuses a bad code with the reason: A weighing-scale barcode has exactly 13 digits., It must start with 2., The last digit does not match. The sticker may be misprinted., The weight on this sticker is zero., or This barcode cannot be read.

Troubleshooting